This book gives the reader a comprehensive review of what mediation is (and why), how it works, and where to go to find a mediator. It’s easy to read with great examples and metaphors.
Debra does a great job at describing how it works. I particularly like her “formula” of “Stop, Drop and Roll,” making it easy to remember the steps of effective conversation (if not easy to do!).
If you’re facing a conflict over an animal that you love (or any situation), and you follow Debra’s advice, you’ll find your relationships greatly improved (and conflicts resolved).