Join this live discussion to hear first-hand from Debbie Boone, CVPM and a panel of veterinary pros. The panel will discuss trends in client preferences related to paying and how to discuss options in a way that is less uncomfortable for clients and team members.
Discussion to include:
*How to avoid assumptions
*Expectation setting with standard policies and procedures
*Tools to support open discussions
*How to grow team comfort at sharing options
*Expanding payment options without increasing staff burdens