How To Resolve Conflicts Involving
The LGBTQ and Disability Communities

presented by Cecilia B. Paizs, Esq., Gary C. Norman, Esq., Debra Vey Voda-Hamilton, Esq.

20 Hour Training


As our society becomes increasingly more diverse,
LGBTQ and Disability issues have increased in number and focus.

During this 20 Hour training, long-time conflict resolution professionals  Cecilia Paizs, Gary C. Norman and Debra Hamilton, will equip you with the tools and information you need to help resolve conflicts involving the LGBTQ and Disability Communities.

These populations confront similar forms of stigma and discrimination. Some issues that have been successfully handled through A.D.R. pathways, include:

• Workplace Claims
• Family or Domestic relations, e.g. Divorce
• Issues Involving Caregivers


• Accessibility concerns

• How Alternative Dispute Resolution can be applied to resolve conflicts in these populations – both in terms of “relational practice,” including on-the-spot tools as well as in a traditional court-annexed process

• Unique issues that arise in mediations with LGBTQ and Disabilities

• Ethical concerns, including, but not limited to, bias and self-bias, capacity, and self-determination (This will provide at least two credits of ethics-related material.)



DAY 1 – October 11, 2018

8 A.M. to 8:45 A.M: Arrivals and Breakfast – Light Fare

8:45 A.M. to 9:15 A.M: Introductions and Mini Mindful Reflection

9:15 A.M. to 10:15 A.M: Setting the Stage: Goals, Expectations, and Agenda as well as Opening Mini Fish Bowl

A. Active attendee participation
B. Facilitated group discussion

10:30 A.M. to 11:45 A.M: Basic “High Level” Overview of EEO Law and Policy Related to Disability and LGBTQ Concerns in the Workplace

12 P.M. to 1 P.M: Working Lunch and Guest Speaker or Speakers on Bias and Assessing and Removing Bias

1:15 P.M: Second Mindful Reflection

1:30 P.M. to 3:15 P.M: Fish Bowl Two: Conflict Involving an LGBTQ Employee with Service Dog in the Workplace

A. Active attendee participation
B. Facilitated group discussion

3:30 P.M. to 5 P.M: Ethics Opportunity Two: Ensuring a Quality Process and Protecting Self-Determination — Accessibility Issues and Concerns in Mediating Disability and LGBTQ Conflicts

5 P.M. to 5:30 P.M: Wrap-up: What Have We Learned?

DAY 2 – October 12, 2018

8 A.M. to 8:45 A.M.:    Arrivals and Breakfast – Light Fair

8:45 A.M. to 9:15 A.M:      “Ice Breaker” and Mindful Reflection

9:15 A.M. to 10:45 A.M:     
Fish Bowl Three: Accessibility Challenges in a Disability or LGBTQ Mediation

11 A.M. to 11:45 A.M:      Mini “Ted Talk” on Moving These Conflicts to be More “Relational”

A. Co-presentation by Debra and Gary (Adapted and Expanded based on Task Force Summit Presentation)

B. Group discussion: Are these conflicts that need to be litigated? Or do they need to
be resolved more non-traditionally?

12 P.M. to 12:30 P.M:    Equipping Conflict Resolution Providers to Meet Accessibility Concerns – Available Resources

12:30 P.M. to 1:30 P.M:     Working Lunch: Group Discussion on Diversity and Inclusion in the Alternative Dispute Resolution Field

            Is the field properly inclusive to mediators who are disabled or LGBT? Why or why not?

1:30 P.M. to 2:45 P.M:      Language, Culture, and Power of Disability and LGBTQ: Considerations for Mediators

3:15 P.M. to 4:15 P.M:      Forms of Discrimination: Legal Concepts and Neuroscience and its Health Impact

4:30 P.M. to 5:30 P.M:      Review of Standards for Mediators and Maryland Program for Mediator Excellence – Guest Speaker Heather A. Fog, Director of Quality Assurance

DAY TWO AND A HALF – October 13, 2018

8:30 A.M. to 9:00 A.M: Arrivals and Breakfast

9:00 A.M. to 10;30 A.M: Final Fish Bowl

A. Active attendee participation
B. Facilitated group discussion

10;45 A.M. to 12:00 P.M: Final Module

12:00 P.M. to 12:30 P.M: Wrap-up, Mingling, and Breakdown


Cecilia Paizs, Esq. is the founding attorney of the Mediation Center located in Howard County. She is a long-term attorney licensed in Florida and in Maryland and is a multi-decade experienced mediator in Maryland. She has helped dozens of mediation clients reach mutually acceptable resolutions after engaging with them in mediation processes, including, collaborative law.

Debra V. Hamilton, Esq. is an internationally recognized woman pioneer in the resolution of conflicts involving animals and nationally acclaimed author of “Nipped In The Bud, Not In The Butt – How To Use Mediation To Resolve Conflicts Over Animals”

Gary C. Norman, Esq. is an attorney, a consultant, and a convener partnered with his third guide dog. He has recently finished a nine-year tenure at the Maryland Commission on Civil Rights where he finished his service as its Vice Chair.


Please register early.
Download your registration form below.
Please complete and mail to:

The Mediation Center
10440 Little Patuxent Parkway, Ste. 900
Columbia, MD      21044


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